This Privacy Policy explains how we collect, use, store and share personal information when you visit Bizzo, create or use an account, make payments, place bets, play casino games or contact support.
Information We Collect
Account and Identity Information
We may collect:
- your name, date of birth and country of residence
- your email address and account login information
- your residential address
- identity documents used for verification
Payment and Transaction Information
When you deposit or withdraw, we may process payment method details, transaction amounts, currencies, dates and payment references.
We may also request information that confirms payment ownership or source of funds where this is required.
Gaming and Betting Activity
We may record casino activity, sports bets, bonus use, VIP activity, account sessions and other interactions with the platform.
How We Use Personal Information
We may use personal information to:
- create and manage your account
- process deposits and withdrawals
- provide casino games and sports betting
- verify identity and payment ownership
- manage bonuses and VIP rewards
- respond to support requests
- detect fraud, abuse or unauthorised access
Cookies and Similar Technologies
We may use cookies and similar technologies to maintain sessions, remember preferences, support security and understand how the platform is used.
Sharing Personal Information
We may share information with service providers where this is necessary to operate Bizzo or complete a requested service.
These providers can include:
- payment processors
- identity and verification services
- hosting and infrastructure providers
- game and betting platform providers
- security and fraud-prevention services
- customer support and analytics providers
Keeping Your Information Secure
We use technical and organisational measures designed to protect personal information from unauthorised access, misuse or loss.
You can help protect your account by using a unique password, keeping control of your registered email address and using only payment methods that belong to you.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for account management, payments, verification, security, dispute handling and record keeping.
Your Privacy Choices
Depending on the circumstances, you may be able to:
- request access to personal information linked to your account
- ask us to correct inaccurate information
- raise a concern about how your information is used
- opt out of promotional communications
Information About Minors
Bizzo is not intended for people under the legal gambling age. We may request age or identity information to confirm account eligibility.
Changes to This Privacy Policy
We may update this Privacy Policy when our services or data-handling practices change. The current version will be published on our website.
Contact Us About Privacy
If you have a privacy question or concern about personal information connected with your Bizzo account, contact our support team through the official support channels.