Our support team is available 24/7 to help with account access, payments, withdrawals, verification, bonuses, casino games and sports betting.
Support Channels
You can contact us through live chat or the contact form on the website. For email support, use support@bizzocasino.com. Complaints can be sent to complaints@bizzocasino.com.
What to Include in Your Message
To help us review your request, include relevant information such as:
- your registered email address
- the date and amount of a payment
- the payment method used
- the name of a promotion
- the game, sports market or error involved
Do not send your password, full card details, crypto seed phrase or private key in a support message.
Deposits and Withdrawals
If your question concerns a transaction, include the amount, date and payment method. Withdrawal processing can depend on the selected method and whether account verification is complete.
Verification Help
If verification is requested, follow the instructions provided by our team. We may ask for photo ID, proof of address, payment ownership evidence or additional documents where required.
Responsible Gambling Requests
If you want to request account closure or another restriction for responsible gambling reasons, state this clearly when contacting support.